What needs repairing?
Start by telling us whether it's a console or a controller.
Please select a device type to continue.
Console
PS5, PS4, Xbox Series X/S, Xbox One, Nintendo Switch, Lite, OLED
Controller
DualSense, DualShock, Xbox, Joy-Con, SCUF, Elite and more
Free diagnostics
90 day warranty
No fix no fee
Fast turnaround
Which brand?
Select the manufacturer of your device.
Please select a brand to continue.
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Which model?
Select your specific model.
Please select a model to continue.
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What's the fault?
Select all that apply — we'll confirm everything during your free diagnostic.
Please select at least one option to continue.
Not sure what's wrong with your controller?
Connect it and test live — we'll show you exactly which buttons, sticks and triggers are faulty.
Test my controller now
Extra details (optional)
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How will you send it?
Choose how you'd like to get your device to us.
Please select a delivery method.
Drop in
Visit us in Leicester Mon–Fri, 9am–5pm Appointment only
Post it to us
We send you a prepaid Royal Mail label. Nationwide UK service.
22 Crown Hills Avenue, Leicester, LE5 4HD — please book your appointment before visiting.
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Your details
Almost done — fill in your contact details and we'll confirm your booking.
Please fill in all required fields.
Email address *
Phone number *
Booking Summary
Device type —
Brand —
Model —
Services selected —
Delivery Drop in — Leicester
Diagnostic fee Free
Send My Repair Request
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Booking Received!
Thanks for getting in touch. We'll review your booking and contact you within 2 hours to confirm your appointment and next steps.
In the meantime, call us on 0786 704 1717